How do I use the catalog and access my account?
To access your account, click on the Log in link next to the icon that looks like a person in the top right corner of the screen.
You can watch our video tutorial about how to use the catalog and access your account here.
What is my PIN?
Your PIN is a four digit number that you selected when you signed up for a library card. If you have forgotten your PIN, you can contact the library to retrieve it or reset it.
I found an item I want in the catalog. Where is it?
Each item has a link to Find a Copy of the item. It shows the Library Branch, the Call Number (how the item is labeled and organized on the shelf), and the Status (On shelf at or unavailable).
In the example below, the location of the book is at the Lakeport Library. "On shelf at" means it is sitting on the shelf at the Lakeport Library. If you are at that library, you could go to the Non-Fiction book section and look on the shelf for the book label that reads "641.422 HILL" and borrow that book.
However, if you are not at the Lakeport Library or if the item is Unavailable, you will need to place a request on the book. Click the "Request Any Edition" button next to the item and log into your library account. Select your Pickup location and click the "Confirm Location" button. You will receive an email, phone, or text message when your item is available for pickup.
I'm not sure what item I want, how do I browse the catalog?
You can browse the catalog in several ways. The catalog features New Arrival Books for adults, children, and teens on the homepage, as well as Staff Picks, New Audiobooks, and New DVDs.
Click the Advanced Search link near the search bar and refine search results with the menu on the left side of the screen. Here you can refine your search results by Availability, Format, Collection, Age Group, Language, and more.
We also have reading recommendations available in the catalog! Start by searching for a title or author that you like and click on the item. Scroll down to see similar titles, resources, and topics that are available in the catalog.
If you want more reading recommendations, please contact your local librarian or browse our website.
I placed a hold on an eBook in the catalog. How do I download it?
If you placed a hold on an eBook, it means you are on the waitlist for that item. The eBook will be available through our Libby/Overdrive digital library, and you will be notified by push notification in the Libby app or by email from the Overdrive/Libby app website. Here are instructions for how to manage your Libby/Overdrive notifications.
When this title is ready to borrow, you'll receive a notification email from Overdrive and have three days to borrow it. When you receive this message, you can use the 'Get It' button in your Patron Account Holds tab to check out and download this title. You can download it to the Libby app, read it with a Kindle, or read in the browser.
I can't find the item I want in the catalog. Is there another way to get it?
Yes! You can try borrowing it from another U.S. library through an Interlibrary Loan request, or fill out our Suggest a Purchase form.